Privacy Policy
Allmet
Roofing Products recognizes the importance of privacy and
the sensitivity of personal information. We are committed to
protecting any personal information we hold. This Privacy
Policy outlines how we manage your personal information and
safeguard your privacy.
Your Privacy
Rights
From January 1,
2004 all businesses engaging in commercial activities must
comply with the Personal Information Protection and
Electronic Documents Act. This federal legislation
gives you rights concerning the privacy of your personal
information.
Allmet is
responsible for the personal information we collect and
hold. To ensure this accountability, we have developed this
policy, and have trained our staff in regard to our policies
and practices.
What is Personal
Information?
Personal
information is any information that identifies you, or by
which your identity can be deduced. This information does
not include your business name, address or telephone number.
Why Is Personal
Information Collected by Allmet?
Allmet provides
services and products to a wide range of customers. We
collect personal information from our customers to provide
the services requested.
How Do We Collect
Your Personal Information?
We collect
information only by lawful and fair means and not in any
unreasonably intrusive way. We collect your personal
information directly from you, with your implied consent and
in the course of providing services to you.
Consent
Consent for the
collection, use and disclosure of personal information may
be obtained orally or in writing, and may be expressly given
or implied.
Use of Your
Information
We will use your
personal information to provide the requested services to
you, to administer our time and billing databases, and also
to include you in any direct marketing activities. If you
inform us that you no longer wish to receive information
about our services, we will not send you any further
material.
Allmet does not
disclose your personal information to any third party to
enable them to market their products and services without
first obtaining express consent from you. For example, we do
not provide our customer mailing lists to other businesses.
Disclosure of
Personal Information
Under certain
circumstances, Allmet may need to disclose your personal
information:
-
when we are
required or authorized by law to do so, for example if
the court issues a subpoena;
-
when you have
consented to the disclosure;
-
when the
services we are providing to you requires us to give
your information to third parties your consent will be
implied, unless you tell us otherwise;
-
where it is
necessary to establish or collect fees;
-
if we engage
a third party to provide administrative services to us
(like computer back-up services or archival file
storage) and the third party is bound by our privacy
policy;
-
if we engage
an expert on your behalf;
-
if the
information is already publicly known.
Updating Your
Information
Since we use your
personal information to provide services to you, it is
important that the information be accurate and up-to-date.
If any of your
information changes, please inform us so that we can make
any necessary changes.
Is My Personal
Information Secure?
Allmet takes all
reasonable precautions to ensure your personal information
is kept safe from loss, unauthorized access, modification or
disclosure. Among these steps to protect your information
are:
-
premises
security;
-
restricted
file access to personal information;
-
deploying
technological safeguards like security software and
firewalls to prevent hacking or unauthorized computer
access;
-
internal
password and security policies;
-
obligation of
each Allmet employee to maintain customer
confidentiality
Access to Your
Personal Information
You may ask for
access to any personal information we hold about you.
Summary
information is available upon request. More detailed
requests which require archive or other retrieval costs may
be subject to our normal professional and disbursement fees.
Correcting Errors
If Allmet holds
information about you and you can establish that it is not
accurate, complete and up-to-date, Allmet will take
reasonable steps to correct it.
Can I be Denied
Access to My Personal Information?
Your rights to
access your personal information are not absolute.
We may deny
access when:
-
denial of
access is required or authorized by law;
-
when granting
you access would have an unreasonable impact on other
people's privacy;
-
when to do so
would prejudice negotiations with you;
-
to protect
our company’s rights and property;
-
where the
request is frivolous or vexatious.
If we deny your
request for access to, or refuse a request to correct,
information, we shall explain why.
Allmet does not
use your Social Insurance Number as a way of identifying or
organizing the information we hold about you.
Can I Request
Anonymity?
Whenever it is
legal and practical, we may decide to deal with general
inquiries on an anonymous basis (for example, by accessing
general information on our website).
Credit Bureaus
To help us make
credit decisions about our customers, prevent fraud, check
identity of new customers and prevent money-laundering, we
may on occasion, request information about you from the
files of consumer reporting agencies.
How Long Do You
Keep My Personal Information?
Allmet will keep
your personal information as long as is necessary for us to
complete our business with you, or as may be required by
law, whichever is longer.
Communicating
With Us
You should be
aware that e-mail is not a 100% secure medium, and you
should be aware of this when contacting us to send personal
and confidential information.
Changes to this
Privacy Policy
Since Allmet
regularly reviews all of its policies and procedures, we may
change our Privacy Policy from time to time.
Requests for
Access
If you have any
questions, or wish to access your personal information,
please write to our Privacy Officer at:
Call:
1-800-265-9357
E-mail at
info@allmet.com
Employment
Inquiries
The Act does not
apply to our employee information. However, we have elected
to follow privacy practices in this area. If you wish to
contact Allmet for a job, we need to consider your personal
information as part of our review process. We normally
retain information from candidates after a decision has been
made, unless you ask us not to retain the information. If we
offer you a job, which you accept, the information will be
retained in accordance with our privacy procedures for
employee records.
Web Site
On our website,
like most other commercial websites, we may monitor traffic
patterns, site usage and related site information in order
to optimize our web service. We may provide aggregated
information to third parties, but these statistics do not
include identifiable personal information.
Inquiries /
Complaints
If you have any
questions or concerns regarding how your personal
information has, is or will be handled by Allmet or if you
would like to register a complaint, please contact our
Privacy Officer at:
Call:
1-800-265-9357
E-mail at
info@allmet.com |
